Our Story.

Based in Nashville, Urgent Care Group (UCG) is creating the leading urgent care company by combining and developing the best urgent care centers in partnership with excellent providers and premier health systems. Urgent Care Group is focused on taking care of others by providing affordable and accessible care to help them Get Better. Faster! The Urgent Care Group Network includes more than 50 centers operating as four brands: Total Access Urgent Care in Missouri, Medac Urgent Care in North Carolina, MEDcare Urgent Care in South Carolina, and Health Choice Urgent Care in partnership with Northside Hospital in Georgia.

Leadership

David has spent his career leading and assisting healthcare services companies in achieving their goals. He has more than 35 years of broad and deep healthcare management experience. David has provided leadership in defining and operating in a multi-...

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David Maloney

Chief Executive Officer

Dr. Troy Dinkel is driven to fundamentally improve the delivery of acute health care such that it consistently achieves high quality, patient satisfaction, and cost-effectiveness. As the President and Chief Medical Officer of Urgent Care Group, Dr. D...

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Troy Dinkel, MD

Chief Medical Officer and President

Inspired by the Urgent Care Group’s Mission driven focus, Mark joined as CFO in July 2021. He is responsible for finance, accounting, treasury, tax and revenue cycle management. Mark has served in senior finance leadership roles with both public an...

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Mark Divino, CPA

Chief Financial Officer

With over 20 years of experience in the healthcare field, Kelly is dedicated to serving the community. Spending several years in the emergency department and in the field as a paramedic and firefighter. Kelly has had a key role in the development of ...

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Kelly Baynes

Vice President, Clinical Operations

For more than a decade, Amy has been assisting high growth multi-site healthcare companies utilize technology resources to meet and exceed strategic goals. Through her expertise in health care information systems, Amy has increased operational effici...

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Amy Graves

Vice President, Administration and Information Services

Dr. Cassandra James is a South Carolina native, US Army Veteran and Registered Nurse specializing in Hospital, Clinic Management and Corporate Compliance. She has over 25 years' experience as a Registered Nurse and 10 years' experience as a Director ...

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Cassandra James DBA RN CHC

Vice President, Ethics and Compliance

Vicki is a leader with decades of experience supporting and growing healthcare teams, most specifically providers. Before joining the Urgent Care Industry, Vicki spent her career hiring physicians and advanced practice providers for national healthca...

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Vicki Platke

Vice President, Provider Relations

Jeremy is an experienced senior human resources leader with close to twenty years in human resources and benefits management in multiple high growth healthcare services companies. Most recently, Jeremy served as Director, Human Resources at Specialty...

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Jeremy Taylor

Vice President, Human Resources

Ashley has dedicated her career to simplifying every step of the typical healthcare experience. From the moment a patient needs care, Ashley’s goal is to create easy and friendly access to the highest quality of healthcare. From calling the clinic,...

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Ashley Williams

Vice President, Patient Experience

Kevin Hawk is dedicated to delivering high quality healthcare, mentoring and supporting clinical staff. Kevin's experience ranges from Emergency Department Nursing, Emergency Department Management, Nursing Administration, In-Patient Management, and U...

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Kevin Hawk, RN

Senior Director, Clinical Relations

Charneth “Char” Pfeiffer is a senior HR executive with almost two decades of HR and leadership experience in healthcare, technology, and nonprofit industries, specializing in workforce development, change management, and strategic planning. Char ...

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Charneth Pfeiffer

Senior Director, Human Resources

Terry Campbell has over 20 years of experience in developing and optimizing operations from the ground up. Terry's background includes facilities management which has honed her experience in a broad range of operational areas, from staffing, human re...

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Terry Campbell

Director

As an expert in Occupational Healthcare, Marcy has been assisting employers with their overall employee health and wellness goals since 2009. Because of her Occupational Health leadership and expertise, Marcy has generated growth and operational effi...

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Marcy Everett

Director, Occupational Health Services

Joe is responsible for Urgent Care Group’s growth via de novo real estate development, the evolution of inventory and facilities solutions, and the operationalization of new scalable growth strategies alongside his leadership colleagues. Prior to U...

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Joe Godfrey

Director, Corporate Services

Kelvin provides analytical and operational support for clinical processes in addition to researching and implementing new procedures and training. He began his career at Total Access Urgent Care (TAUC), an urgent care with 27 locations in the greater...

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Kelvin Liang

Director, Analytics and Operational Support