Ashley Williams

Vice President, Patient Experience

Ashley has dedicated her career to simplifying every step of the typical healthcare experience. From the moment a patient needs care, Ashley’s goal is to create easy and friendly access to the highest-quality healthcare. From calling the center, to checking in online, to receiving care, to sharing medical records, and to a streamlined billing process, every step is designed to remove barriers for patients. By listening to each patient’s feedback, Ashley uses this information to create operational efficiencies and develop teams that relentlessly strive for excellence. At Urgent Care Group (UCG), Ashley leads the company's focus on the patient experience and it's marketing programs.

Prior to joining the UCG team, Ashley served as the Vice President of Operations for the highest-ranked healthcare system in Greater St. Louis: Total Access Urgent Care (TAUC). Ashley helped TAUC grow from four centers to 27 and managed the billing, information technology, human resources, marketing, and front desk operations. Ashley is excited to expand access to high-quality healthcare with the Urgent Care Group.

Ashley earned her Bachelor's of Science in Business with an emphasis on marketing from Eastern Illinois University.